THE boss of TSB yesterday apologised "profusely" to customers after admitting 1,300 people had lost money to fraudsters as a result of an IT meltdown. Paul Pester told the Treasury Committee that the Spanish-owned lender had been "overwhelmed" by reports of fraud in the days following the introduction of a new system in April, which left customers struggling to see their balances and make transactions.
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TSB fraud hits 1,300 accounts
![TSB fraud hits 1,300 accounts]()
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07 June
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